Alexander Home Extensions – Privacy Policy
Thank you for visiting us. Alexander Home Extensions welcome the opportunity to interact with you via the Internet. As modern information and communication technology play a fundamental role in the activities of this organisation we are committed to protecting and safeguarding your security. This Privacy Statement is in place to inform you of the types of information that we may collect about you when you use the Website, how we use the information collected and who we may disclose this information to.
Providing visitors with anonymous access
In general, you can access and browse the Website without disclosing your Personal Data unless you choose to do so. “Personal Data” refers to information that lets us know specifically who you are – it is information that identifies you (e.g. name, address, email address).
Cookies
We do not use cookies. However, some third parties that we link to or integrate into our site may do. These include Google (Maps) and social media channels such as Facebook & Twitter.
Data collection
We obviously collect the Personal Data that you may provide while using the Website and our services. For example, Personal Data will be collected from enquiry and contact forms on our Website. The Personal Data collected from the submission of the above enquiry forms is used to process your enquiry to the best of our abilities. We then retain the Personal Data for use in the event that you wish to obtain a quotation from us. We will only keep Personal Data about you for as long as we need to. If we wish to use your Personal Data for any new purposes, we will offer you the means to consent to those new purposes:
- by sending an email to info@mkextensions.co.uk, or
- by contacting us by phone
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
Marketing
We do not send out marketing material and will not pass your data to others. Should we ever consider going down that route then you will be given the option to opt out.
Disclosure
We do not disclose or sell your Personal Data to other organisations. We may however, in the course of providing services to you be obliged to provide your Personal Data to retailers who deliver materials to your address. In addition, we may need to share your Personal Data, only if necessary, with third party consultants, contractors or other service providers who may access your Personal Data when providing services (including but not limited to IT support services) to us. Except as specified in this Privacy Statement, we do not sell, trade, rent or otherwise retransmit any Personal Data we collect via the Website unless we have your permission. From time to time, we may be required to provide Personal Data in response to a court order, subpoena, or government investigation. We also reserve the right to report to the government, law enforcement agencies and regulatory bodies any activities that we in good faith believe to be unlawful. We may release Personal Data when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.
Confidentiality
All our employees who have access to, and are associated with the processing of Personal Data, are obliged to respect the confidentiality of our visitors’ Personal Data and adhere to current data law.
Access to personal data we hold about you
You can ask us what Personal Data we hold about you by contacting us by email at info@mkextensions.co.uk. You may challenge the accuracy or completeness of the Personal Data that we hold about you and where appropriate you may have the Personal Data rectified, amended or completed.
Links to other websites
Links and integrations to third-party Websites may be provided on the Website solely for your information and convenience, or to provide additional information for various other related goods and services. If you use these links, you will leave the Website. This Privacy Statement does not cover the information practices of those websites linked to our Website, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each website you visit.
Security
We take the security of your Personal Data very seriously and have controls and processes to minimise the risk of a data breach occurring, though you must take responsibility when visiting other websites, even if following a link to them from the Website. In the event that a breach does occur, we will take appropriate steps to notify you if you are, or could be, affected and will make all efforts to minimise the impact.
Changes to this statement
Any updates or changes to the terms of this Privacy Statement will be posted on the Website and the date of the newest version posted below. Please check back frequently, especially before you submit any Personal Data on the Website, to see if this Privacy Statement has changed. By using the Website, you acknowledge acceptance of the Privacy Statement in effect at the time of use. If you do not agree with this Privacy Statement, you must not use the Website or submit Personal Data to us through or in connection with the Website. This Privacy Statement was last updated on 12th May 2022.
Contact us
If you have any queries or require any further information in relation to this Privacy Statement please feel free to send an email to info@mkextensions.co.uk outlining your query. We will make every reasonable effort to address your queries and rectify any problems that you may bring to our attention.